Refund Policy for Tech SaraZ™
This refund policy applies to all services provided by Tech SaraZ and its owned websites, including web design, web development, logo design, search engine optimization (SEO), user interface/user experience (UI/UX) design, content writing, graphic design, social media marketing, and any other services advertised on our website or offered by Tech SaraZ.
Our Commitment: At Tech SaraZ, our goal is to exceed expectations by delivering high-quality, innovative services. From the moment a project begins, our team commits dedicated time, resources, and expertise to your work.
By engaging any Tech SaraZ service, you acknowledge and agree to the terms of this refund policy. Tech SaraZ reserves the right to modify this policy at any time to comply with applicable laws and reasonable business practices.
No Refunds Once a Project Commences
All payments are non-refundable once a project has commenced. Because our services are custom, time-intensive, and resource-driven, work begins as soon as a project is initiated — and the associated effort, planning, and allocation of our team cannot be reversed or recovered.
- • Advance payments, deposits, and milestone payments are non-refundable.
- • Fees paid for work already started or completed are non-refundable.
- • Setup fees, licensing fees, and third-party costs are non-refundable at all times.
- • Discounts, promotional rates, and bundled packages do not create any refund entitlement.
A project is considered commenced once Tech SaraZ has begun planning, design, development, onboarding, or any preparatory work, or has allocated team members to the engagement — whichever occurs first.
Why We Maintain This Policy
Every project we accept involves the reservation of skilled professionals, tools, and timeline commitments that are dedicated exclusively to that engagement. This work and the resources behind it represent real, irrecoverable investment from the moment we begin.
Custom & Dedicated Work
- • Each project is tailored specifically to the client
- • Team capacity is reserved and cannot be resold
- • Strategy and planning begin immediately
Resource Commitment
- • Tools, licenses, and infrastructure are provisioned
- • Schedules are blocked exclusively for your project
- • Third-party services are engaged on your behalf
Limitations and Conditions
Liability Limitations
- • Tech SaraZ's total liability is limited to the amount of service fees paid
- • No compensation for losses or damages resulting from delays or external factors
- • No compensation for opportunity costs or indirect damages
- • Third-party service costs are non-refundable
Client Responsibilities
- • Full payment of invoices must be completed as agreed
- • Clients must provide timely feedback, content, and access required for project completion
- • Delays caused by the client do not pause or alter payment obligations
- • Approval of a milestone confirms acceptance of that stage of work
Special Circumstances
- • Rush projects are billed in full upon commencement and remain non-refundable
- • Custom development work is non-refundable once initiated
- • Licensing fees and third-party costs are non-refundable at all times
- • Educational or non-profit discounts do not create any refund entitlement
How We Protect Your Satisfaction
While payments are non-refundable, we are fully committed to your success. Rather than refunds, we invest in getting the work right for you through collaboration, communication, and quality delivery.
What We Provide
- • Revisions within the agreed project scope
- • Clear, ongoing communication throughout delivery
- • A dedicated point of contact for your project
- • Professional support to resolve concerns
How We Work With You
- • We align on scope and expectations before starting
- • We share progress at agreed milestones
- • We address feedback promptly and professionally
- • We focus on delivering the outcome you engaged us for
Contact Information
For any questions about this refund policy or our payment terms, please contact us:
Policy Updates
Continued use of our services after changes to this refund policy indicates acceptance of the amended terms. We will notify existing clients of material changes via email and post updates on our website. Please contact us at info@techsaraz.com with any questions about this refund policy.